Frequently Asked Questions

1. What is ButterSquishy made of?

ButterSquishy is made from polyurethane (PU) foam, a material commonly used in slow-rise foam toys and cushions. It's designed to look like a realistic stick of butter while providing a soft, satisfying slow-rise squeeze.

2. Is it safe to handle?

Yes. ButterSquishy is intended as a handling toy and is designed for normal everyday use. It is not intended to be eaten, chewed, or placed in the mouth and is recommended for ages 6 and up. As with any small foam item, adult supervision is recommended for younger children.

3. Is ButterSquishy affiliated with any butter brand or retailer?

No. ButterSquishy is an independent brand and is not affiliated with, endorsed by, or connected to any butter manufacturer, supermarket, or retailer. The butter-stick appearance is simply part of its novelty design.

4. How long does shipping take?

Orders are typically processed within 1–2 business days and most arrive within 7–12 business days from the date the order is placed. For complete shipping information, please see our Shipping Policy.

5. What is your return policy?

We accept returns within 30 days of delivery for unused items returned in their original packaging. For complete details, please visit our Returns & Refund Policy.

6. Will ButterSquishy lose its shape over time?

ButterSquishy is designed for repeated everyday squeezing. With normal use, it should continue to provide the same slow-rise experience over time. As with any foam product, exposure to sharp objects, excessive force, or high temperatures may reduce its lifespan.

7. Can children use ButterSquishy?

ButterSquishy is recommended for ages 6 and up. Adult supervision is recommended for younger children, and the product should not be placed in the mouth.

8. Where do you ship?

We currently ship to the United States, Canada, the United Kingdom, Australia, New Zealand, and countries within the European Union. Please see our Shipping Policy for the latest information.

9. How can I contact you?

If you have any questions, we're happy to help. You can reach us anytime at support@buttersquishy.com. Additional contact information and support hours are available on our Contact page.